Live / Sports
These Terms & Conditions set out what 8hbd expects from you and what you can expect from us. Access to the platform and its features depends on your local law and eligible regions — read this page before you open or use your account.
By opening an account on 8hbd and using any part of the platform — the casino lobby, sports markets, or your wallet — you confirm that you have read and accepted these Terms & Conditions. The terms apply to every session, every transaction, and every interaction with our support routes. We may update these terms; when we do, we notify you through your signed-in account area. Continued use after a change notice means you accept the updated terms. Transactions processed through Rocket, Upay, and Bank Transfer are subject to both these terms and the rules of the respective payment provider. Where those rules conflict, we will tell you clearly which takes precedence for your account action. Your wallet balance, deposit records, and withdrawal history are all governed by these terms — you can cross-check any entry against your own Rocket or Upay receipt, or your bank statement for a Bank Transfer settlement. If any part of these terms is found unenforceable in your jurisdiction, the remaining provisions continue to apply. Eligibility to use this platform depends entirely on your local law and the regions we support at the time of your access.
These terms apply specifically to the 8hbd platform and the actions you take within it. Not every service you encounter during a session falls under our direct terms — here is where the lines sit.
Any action taken inside your signed-in account — including depositing, withdrawing, adjusting preferences, and contacting support — is fully within scope. You carry sole responsibility for keeping your login credentials secure.
Deposits and withdrawals made through Rocket, Upay, or Bank Transfer are covered by these terms on the 8hbd side. The payment provider's own terms also apply to the rail you choose; both sets of terms govern that transaction jointly.
Game content supplied by studios in our lobby — including titles from Spadegaming, Pragmatic Play, PG Soft, and PlayStar — is licensed to us for display. The studios retain ownership of that content; our terms govern your access to it, not the content itself.
Links or integrations pointing away from the 8hbd domain are outside our scope. We do not control those services, and these terms do not apply to anything that happens after you leave our platform.
These terms are not one-directional. You hold specific practical rights that we are committed to supporting. Your transaction history — every Rocket confirmation, Upay receipt, and Bank Transfer record — is accessible inside your signed-in account. If you spot an entry that does not match your own payment record, you can raise a dispute through the account support route and we will investigate. Account details such as your registered mobile number or preferred payment method can be corrected by following the update fields shown in your account settings. Where a change requires identity verification, the instructions are displayed in the account area — follow the steps shown there rather than sending sensitive documents through a general message. Any question about how a specific term applies to your situation can be directed to our support channel; we aim to respond with a clear reference to the relevant clause, not a generic reply. These rights apply for as long as your account remains open and active under these terms.
Open your account transaction history to see every deposit and withdrawal entry. Cross-reference with your Rocket wallet or Upay app receipt to confirm each record matches.
Update your mobile number, payment preference, or contact details through the fields in your account settings. Where verification is needed, follow the instructions shown on screen.
If a term is unclear or you believe an entry on your account is incorrect, use the support route to raise it. Reference the transaction ID or date so we can locate the record quickly.
For any policy matter — eligibility, account closure, or a terms question — contact us through the published support channel. We respond with a clause-level answer, not a template.
If you have a question about these Terms & Conditions, the quickest route is through your signed-in account. All policy-related queries are handled there, and the record of your conversation is saved against your account for reference.
Open the help section inside your signed-in account to raise any terms or policy question. This route keeps your query tied to your account record.
The live chat option visible on the platform connects you directly with a support agent. Use it to ask about a specific clause or to flag a transaction discrepancy in real time.
For formal policy queries or written records, send your question through the email address published in your account's contact section. Include your account reference for faster handling.
We handle your account data according to the commitments set out in these terms and our privacy policy. Here is how each key area works in practice.
Information you provide — including your registered mobile number and transaction data — is stored and used only for the purposes described in these terms. We do not share your details with third parties outside the scope defined here.
You are responsible for keeping your login credentials secure. If you suspect unauthorised access to your account, use the account settings route to update your password immediately and contact support to flag the situation.
Transaction records, including Rocket, Upay, and Bank Transfer entries, are retained for the period required under these terms. You can request a summary of your account data by contacting support through the published route.
To request a correction to your account data or to ask about how your information is held, contact us through the support channel listed on the platform. We confirm receipt and respond with a clear, clause-specific answer.
Here are the questions we hear most about these Terms & Conditions. If yours is not listed, use the support route to ask directly.
Yes. Any transaction processed through Rocket, Upay, or Bank Transfer on 8hbd is governed by both these terms and the payment provider's own rules. Where both sets of rules apply, we will make clear which takes precedence for your specific account action.
No. When we update these terms, we send a notification through your signed-in account. Continuing to use the platform after that notice means you accept the revised terms. We do not change terms silently.
Yes. Access to 8hbd depends on your local law and the eligible regions we serve at the time you access the platform. If access is restricted in your jurisdiction, these terms cannot override that legal position.
Open your transaction history inside your signed-in account, locate the entry in question, and raise a dispute through the account support route. Include the date and your Rocket, Upay, or Bank Transfer receipt reference so we can match the record quickly.
Transaction records and account data are retained for the period required under these terms, even after account closure. You can request a summary of what we hold by contacting support through the published channel before or after closure.
These terms cover everything inside your 8hbd account — the casino lobby, sports markets, wallet transactions, and support interactions. Game content from studios like Spadegaming or Pragmatic Play is licensed to us; our terms govern your access to it, not ownership of the content itself.